We offer a range of services that can help you grow your business through importing and exporting.


From our most basic consulting package, to our ‘from idea to purchase’ package, through to our full-service offer, we can help you proceed with confidence.


We manage your supply chain

Today’s supply chains are complex and global.
It’s important to be responsive to change in the market, and to what your competitors are doing. But there’s such a huge range of products which make determining what you need more difficult.
You need to think about how much inventory you need at any one time, where to store it and how to manage your suppliers.
We help make this process much easier for you.


China supplier management services

Managing offshore suppliers is difficult at best, especially when you take into account Chinese cultural barriers and time differences. Communications issues can make it difficult to measure performance and stay up to date with what’s happening.
You might struggle to track orders and shipments, and not know how to trace your cargo.
We are experts in managing suppliers and work with network partners to bridge the geographic and cultural gaps.
We can manage orders, measure performance, set up KPIs, monitor vendor compliance and quality control, and report on milestones.


Customs clearance

Even one small mistake classifying your products could lead to costly customs compliance issues and delays with the Department of Home Affairs or the Department of Agriculture and Water Resources.
We work with fully licensed, Sydney-based customs broker, who take care of all the customs clearance details to avoid these issues, and may be able to save you overpaying on taxes and duties. Our brokers are licensed by Customs Brokers & Forwarders Council of Australia (CBFCA) and the Freight and Trade Alliance (FTA). With extensive experience in managing a wide variety of commodities, including CITIES products, TGA products, quarantine products, customs import permits, NICNAS and general cargo, you know you're in good hands.


Freight forwarding

Our freight forwarding experts will work closely with you to develop and manage your freight forwarding strategy. This will help you avoid delays with your shipments, overpaying for shipping, or paying a premium for sub-standard service.
Our services are personalised, which means you'll have and a one-on-one point of contact and can rest assured that your freight forwarding needs are understood and managed appropriately.